Randomised trial of the effects of structuring clinic correspondence.

Melville, C; Hands, S; Jones, P · Arch Dis Child · 2002

rct · Level II

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Abstract

We performed a randomised controlled crossover trial of clinic letters. Structured letters were compared with conventional letters containing problem lists. There were 32 participants; 25 preferred the structured letter. Median rating and items identified were higher for the structured letter. Structured clinical correspondence with paragraph headings is strongly preferred and increases comprehension.

Medical subject headings