Clinical operations management in radiology.
review · Level V
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Abstract
Providing radiology services is a complex and technically demanding enterprise in which the application of operations management (OM) tools can play a substantial role in process management and improvement. This paper considers the benefits of an OM process in a radiology setting. Available techniques and concepts of OM are addressed, along with gains and benefits that can be derived from these processes. A reference framework for the radiology processes is described, distinguishing two phases in the initial assessment of a unit: the diagnostic phase and the redesign phase.
Medical subject headings
- Efficiency, Organizational
- Leadership
- Organizational Objectives
- Planning Techniques
- Process Assessment, Health Care
- Radiology
- Total Quality Management