Measuring quality through performance. Respecting the subjective: quality measurement from the patient's perspective.
Level V
Where this comes from
- Record sourced from PubMed, PMID 18007003.
- Also identified by PMC identifier 2078653.
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Abstract
An unhappy patient suggests poor quality care, but<b> Glyn Elwyn </b>and <b>colleagues </b>point out that using measures of satisfaction to assess health providers is not without problems
Medical subject headings
- Delivery of Health Care
- Patient Satisfaction
- Quality of Health Care