Advanced access to otolaryngology: lessons learned.
Where this comes from
- Record sourced from PubMed, PMID 18241704.
- Also identified by DOI 10.1016/j.otohns.2007.11.002.
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Abstract
Reports of experience with implementing advanced access techniques in specialty practices are few in number. In our facility, we were able to demonstrate that patients' access to care improved from >100 days to 72 hours, patient satisfaction increased 22%, and productivity increased 29%. The lessons we learned after the successful implementation of advanced access in an academic otolaryngology practice are presented here.
Medical subject headings
- Health Services Accessibility
- Otolaryngology