Five main processes in healthcare: a citizen perspective.

Bergman, Bo; Neuhauser, Duncan; Provost, Lloyd · BMJ Qual Saf · 2011

Where this comes from

Abstract

A citizen point of view on the healthcare system, its processes and their improvement is emphasised. From this point of view, five main processes are identified: Keeping Healthy, Detecting Health Problems, Diagnosing Diseases, Treating Diseases and Providing for a Good End of Life. The citizen should be looked upon as a cocreator of value and improvement of these processes.

Medical subject headings