Patient experience survey in telemedicine for spinal cord injury patients.

Yuen, J; Thiyagarajan, C A; Belci, M · Spinal Cord · 2015

cross_sectional · Level IV

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Abstract

Patient feedback study. To measure how patients value the telemedicine consultation service at the National Spinal Injuries Centre over a period of 8 months. United Kingdom (south of England). Telephone survey conducted by an external surveyor who does not work in the department. Our study showed that most patients (n=29) found the service of high quality and useful to their care. This provides evidence, from the spinal cord injury patients' perspective, that telemedicine service has an important role in their management.

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