Online patient feedback is positive, but not used effectively.
Where this comes from
- Record sourced from PubMed, PMID 32205307.
- Also identified by DOI 10.1136/bmj.m517.
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Abstract
The studyPowell J, Atherton H, Williams V, et al. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. <i>Health Serv Deliv Res</i> 2019;7:38.This project was funded by the NIHR Health Services and Delivery Research programme (project number HS&DR 14/04/48).To read the full NIHR Signal, go to: https://discover.dc.nihr.ac.uk/content/signal-000861/online-patient-feedback-is-mostly-positive-but-is-not-being-used-effectively.
Medical subject headings
- Feedback
- Patient Satisfaction
- State Medicine