Online patient feedback is positive, but not used effectively.

Cook, Rob; Davidson, Peter; White, Alicia; NIHR Dissemination Centre · BMJ · 2020

Where this comes from

Abstract

The studyPowell J, Atherton H, Williams V, et al. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. <i>Health Serv Deliv Res</i> 2019;7:38.This project was funded by the NIHR Health Services and Delivery Research programme (project number HS&DR 14/04/48).To read the full NIHR Signal, go to: https://discover.dc.nihr.ac.uk/content/signal-000861/online-patient-feedback-is-mostly-positive-but-is-not-being-used-effectively.

Medical subject headings