Trends in Electronic Health Record Inbox Messaging During the COVID-19 Pandemic in an Ambulatory Practice Network in New England.

Nath, Bidisha; Williams, Brian; Jeffery, Molly M; O'Connell, Ryan; Goldstein, Richard; Sinsky, Christine A; Melnick, Edward R · JAMA Netw Open · 2021

cross_sectional · Level IV

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Abstract

This cross-sectional study compares patient electronic health record (EHR) inbox message volume in an ambulatory practice network in New England during the COVID-19 pandemic with prepandemic levels.

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