Prioritizing COVID-19 Contact Tracing During a Surge Using Chatbot Technology.
other · Level V
Where this comes from
- Record sourced from PubMed, PMID 34936405.
- Also identified by DOI 10.2105/AJPH.2021.306563 and PMC identifier 8713632.
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Abstract
When COVID-19 cases surge, identifying ways to improve the efficiency of contact tracing and prioritize vulnerable communities for isolation and quarantine support services is critical. During a fall 2020 COVID-19 resurgence in San Francisco, California, prioritization of telephone-based case investigation by zip code and using a chatbot to screen for case participants who needed isolation support reduced the number of case participants who would have been assigned for a telephone interview by 31.5% and likely contributed to 87.5% of Latinx case participants being successfully interviewed. (<i>Am J Public Health</i>. 2022;112(1):43-47. https://doi.org/10.2105/AJPH.2021.306563).
Medical subject headings
- COVID-19
- Contact Tracing