An effective emotion tendency perception model in empathic dialogue.

Abstract

The effectiveness of open-domain dialogue systems depends heavily on emotion. In dialogue systems, previous models primarily detected emotions by looking for emotional words embedded in sentences. However, they did not precisely quantify the association of all words with emotions, which has led to a certain bias. To overcome this issue, we propose an emotion tendency perception model. The model uses an emotion encoder to accurately quantify the emotional tendencies of all words. Meanwhile, it uses a shared fusion decoder to equip the decoder with the sentiment and semantic capabilities of the encoder. We conducted extensive evaluations on Empathetic Dialogue. Experimental results demonstrate its efficacy. Compared with the state of the art, our approach has distinctive advantages.