Emotions of scepticism, trust, and security within the acceptance of telemedical applications.

Offermann, Julia; Rohowsky, Anna; Ziefle, Martina · Int J Med Inform · 2023

cross_sectional · Level IV

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Abstract

Addressing demands and shortages in healthcare supply, especially care in nursing homes, applying telemedicine represents a promising approach. However, the patients' acceptance and willingness to use telemedicine are necessary prerequisites for a sustainable integration within the medical supply structure. Therefore, this online survey study empirically (N = 203) investigates potential patients' attitudes towards telemedicine and their impact on the acceptance and perception of telemedical consultations being applied in nursing homes. Beyond that, using telemedicine in acute situations and for regular consultations is compared. The results show three different patterns of attitudes towards telemedicine affecting the evaluation of telemedical consultations in both, acute and regular consultations. The insights enable concrete recommendations for the integration of telemedicine in healthcare supply adressing the individual needs of potential patients.

Medical subject headings