Contrasting rule and machine learning based digital self triage systems in the USA.
review · Level V
Where this comes from
- Record sourced from PubMed, PMID 39725711.
- Also identified by DOI 10.1038/s41746-024-01367-3 and PMC identifier 11671541.
- Licence recorded as CC BY.
- The licence permits redistribution, so the abstract is shown in full and the full text is available from the publisher.
Abstract
Patient smart access and self-triage systems have been in development for decades. As of now, no LLM for processing self-reported patient data has been published by health systems. Many expert systems and computational models have been released to millions. This review is the first to summarize progress in the field including an analysis of the exact self-triage solutions available on the websites of 647 health systems in the USA.