How generative AI voice agents will transform medicine.
expert_opinion · Level V
Where this comes from
- Record sourced from PubMed, PMID 40506466.
- Also identified by DOI 10.1038/s41746-025-01776-y and PMC identifier 12162835.
- Licence recorded as CC BY.
- The licence permits redistribution, so the abstract is shown in full and the full text is available from the publisher.
Abstract
Generative AI voice agents-conversational systems powered by large language models that can understand and produce natural speech in real time-are poised to transform how health systems engage with patients. While technical and implementation challenges remain, with thoughtful design, rigorous validation, and responsible deployment, generative AI voice agents could become a critical extension of the care team, increasing the reach of clinicians and health systems in ways previously limited by human resources.