Italian Technostress Creators Scale: Validation of an Assessment Tool.

Rossi, Maria Francesca; Beccia, Flavia; Iantorno, Francesco; Melcore, Giuseppe; Gualano, Maria Rosaria; Moscato, Umberto · J Occup Environ Med · 2025

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Abstract

The aim of this study was to develop and validate a tool to assess technostress in Italian workers. A questionnaire was developed by back-translating the Technostress Creators Scale, adding sociodemographic questions, investigating work characteristics, frequency of technology use, etc. Exploratory factor analysis examined the underlying factor structure. Model fit was evaluated through confirmatory factor analysis. The sample consisted of 90 participants, 53.3% female, mean age 37.4 (standard deviation ±10.9) years. Exploratory factor analysis revealed a six-factor structure explaining 58% of the variance, with factor loadings >0.40. CFE showed good fit indices ( χ2 / degrees of freedom = 4.02, comparative fit index = 0.926, Tucker-Lewis index = 0.915, root mean square error of approximation = 0.057, standardized root mean square residual = 0.079). The Italian version of the Technostress Creators Scale showed good reliability. This validation is a starting point to develop new strategies to assess, evaluate, and prevent technostress in the workplace.

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