Teams, tools, and time: a mixed methods study of workforce practices to identify mental health concerns in young people with complex communication needs.

Abstract

To understand the current practices and future needs of practitioners involved in identifying low wellbeing and/or mental health problems in 10-24-year-olds with complex communication needs. This mixed methods study (cross-sectional survey and follow-up focus groups) included participants who may be involved in identifying mental health concerns in young people with complex communication needs. Analyses included descriptive statistics (quantitative data) and interpretive description methods (qualitative data). These data were then synthesised before interpretation. Survey participants (<i>n</i> = 112 from 17 occupational backgrounds) mostly used "interaction with the person" to identify both low wellbeing and mental health problems. The least used method was "formal tool". An interpreted description of focus group data (<i>n</i> = 19 participants) produced a six-part Practitioners' Story. The Story described practitioners' current practice (facilitating and inhibiting), feelings towards the present situation, and ideas for improving identification of mental health concerns in this population. There was little consistency in how mental health concerns were evaluated in young people with complex communication needs, but informal methods were most common. Workforce education, access to relevant resources, and service settings which promote a collaborative approach to assessment should be prioritised to better address the mental health needs of this currently underserved population.