Key Performance Indicators in Workplace Health Promotion: A Cross-sectional Text-Mining Study of Feedback Sheets From Government-Led Health and Productivity Management Initiatives in Japan.

Abstract

This study aimed to identify key performance indicators (KPIs) in workplace health promotion (WHP) and their associations with initiative performance, history, and industrial background. We conducted a cross-sectional study analyzing descriptions of KPIs from 2679 Japanese companies participating in government-led WHP initiatives. Text-mining techniques were used to categorize the KPIs and examine their association with company rankings, submission history, and industry. Eleven KPIs were identified, including health status, productivity improvement, and recruitment. Productivity improvements and losses were frequently referenced by top-ranked companies, whereas lower-ranked companies and new participants prioritized recruitment and retention, which were commonly discussed in the retail, healthcare, and welfare industries. Mental health was more prevalent in the information, technology, communication, and electrical equipment sectors. The findings support effective KPI setting in WHP and provide insights to inform dissemination of government-led initiatives.