Changes in public perception of artificial intelligence in healthcare after exposure to ChatGPT.
cross_sectional · Level IV
Where this comes from
- Record sourced from PubMed, PMID 41290943.
- Also identified by DOI 10.1038/s41746-025-02169-x and PMC identifier 12749003.
- Licence recorded as CC BY.
- The licence permits redistribution, so the abstract is shown in full and the full text is available from the publisher.
Abstract
The public perception of artificial intelligence (AI) in healthcare is key to its large-scale acceptance and implementation. This study investigated how exposure to ChatGPT changed public perception of AI in healthcare, using baseline and follow-up data from 5899 survey participants reporting their perception of AI in 2022 (before ChatGPT's launch) and 2024, and ChatGPT use in 2024. Multinomial multivariate logistic regression was used to model how exposure to ChatGPT use affected changes in perception of AI. At follow-up, 1195 individuals (20%) had been exposed to ChatGPT use, which was associated with higher odds of changing perception of AI to beneficial (OR 3.21 [95% CI: 2.34-4.40]) among individuals who were unsure at baseline, and lower odds of changing to uncertainty from more defined baseline perceptions. This study demonstrates the potential for reducing uncertainty and improving public perception of AI in healthcare through exposure to AI tools.