Designing for Usability: Optimizing Human-Computer Interaction.

Lingam, Veena; Hyun Lee, Julie Jung; Perkins, Randa · Med Clin North Am · 2026

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Abstract

This article explores the crucial role of usability and human-computer interaction design in mitigating cognitive overload for internists and hospitalists. It highlights core usability principles, clinical workflow integration, and common design pitfalls in health care systems, particularly electronic health records. The article advocates physician-centered approaches-user-centered and participatory design-to streamline clinical tasks, enhance decision-making, and mitigate burnout. Through practical case studies, it demonstrates how optimized interfaces improve clinical efficiency and satisfaction. Finally, it discusses real-world implementation challenges and emerging trends in AI-enhanced interfaces, emphasizing the importance of usability in ensuring patient safety, clinical performance, and physician well-being.

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