A transdiagnostic model for how general purpose AI chatbots can perpetuate OCD and anxiety disorders.

Golden, Ashleigh; Aboujaoude, Elias · NPJ Digit Med · 2026

expert_opinion · Level V

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Abstract

Millions are turning to general-purpose AI chatbots for psychological support, potentially reinforcing symptoms such as intolerance of uncertainty, "need to know" compulsions, and perfectionism. Clinical observation and emerging research suggest chatbot features exacerbate transdiagnostic avoidance-a process integral to OCD and anxiety-perpetuating maladaptive cycles and hindering corrective learning. We propose a framework in which avoidance is reinforced through repeated chatbot interactions, and outline strategies for clinicians, users, developers, and policymakers to support healthier engagement.