Analysis of the current situation and influencing factors of emotional labor among pediatric nurses: A cross-sectional study.

Liu, Huiqing; Li, Zifeng; Zhou, Xiaojing; Gong, Wei; Xi, Zuyang; Cao, Juan · PLoS One · 2026

cross_sectional · Level IV

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Abstract

To examine the level and factors associated with emotional labor among pediatric nurses in Yichang, China. From December 20-25, 2024, a cross-sectional descriptive online study was conducted among 307 pediatric nurses in Yichang, China. The survey included general information, emotional labor (assessed using the Emotional Labor Scale; higher scores indicate greater emotional labor), spiritual climate, and compassion satisfaction, and the influencing factors associated with emotional labor were analyzed. Pediatric nurses in Yichang had a total emotional labor score of 69.20 ± 9.40. Regression analysis showed that nurses without children had higher emotional labor levels than those with children (P < 0.05). Higher spiritual climate and compassion satisfaction scores were both significantly associated with higher emotional labor scores (P < 0.05). The intensity of emotional labor among pediatric nurses in Yichang is high and is associated with parental status (having children), spiritual climate, and compassion satisfaction.

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