Developing an Emergency Department Care Management Program for People Experiencing Homelessness: New York City, 2024-2025.
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- Record sourced from PubMed, PMID 42753208.
- Also identified by DOI 10.2105/AJPH.2026.308719.
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Abstract
People experiencing homelessness (PEH) face high rates of medical and social instability and frequently rely on emergency departments (EDs) for care. Accordingly, NYC Health + Hospitals launched the ED Engagement + Navigation program to provide specialized care management for PEH in the ED. At one hospital from March 2024 to February 2025, in which 454 patients were engaged, ED visits for PEH were reduced from an average of 11.8 in the 6 months before enrollment to 9.0 in the 6 months after enrollment (<i>P</i> < .01): a 24% reduction, indicating the value of specialized ED services for PEH. (<i>Am J Public Health</i>. Published online ahead of print September 17, 2026:e1-e5. https://doi.org/10.2105/AJPH.2026.308719).