Getting the most from a 20-minute visit.

Beckman, H; Markakis, K; Suchman, A; Frankel, R · Am J Gastroenterol · 1994

Level V

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Abstract

The four core skills--active listening, soliciting attribution, providing support, and establishing agreement--are at the heart of the model of co-participation between physician and patient. Used effectively, they provide a mutually satisfying environment in which psychosocial as well as biologic aspects of a problem can be explored in a humane, caring, and surprisingly efficient way.

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